BrokenCheats
BROKENCHEATS

Privacy Policy

Last Updated: 6/20/2026

1. Information We Collect

We collect information that you provide directly to us, including but not limited to:

  • Account Information: We collect your email address, username, password, and other information when you register for an account.
  • Transaction Information: If you make a purchase, we collect information about the transaction, such as product details, purchase price, and date of the transaction. We do not store raw credit card numbers. Payment processing is handled by third-party processors.
  • Communications: We collect information when you request customer support, participate in our Discord community, or otherwise communicate with us.
  • Hardware Identification Data: For security, fraud prevention, and licensing compliance, our software collects hardware identification data (HWID) such as MAC addresses, CPU/GPU serials, motherboard identifiers, screen resolution, browser fingerprints, and installed plugins.

2. Information We Collect Automatically

When you access or use our Services, we automatically collect information about you, including:

  • Log Information: We log information about your use of the Services, including your IP address, browser type, operating system, pages viewed, and the date and time of your visits.
  • Device Information: We collect hardware and software information about the computer or mobile device you use to access our Services.
  • Usage Data: We collect diagnostic and performance data related to your use of our software modules.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services;
  • Process transactions and send related information, including confirmations and receipts;
  • Send technical notices, updates, security alerts, and support and administrative messages;
  • Respond to your comments, questions, and customer service requests;
  • Monitor and analyze trends, usage, and activities in connection with our Services;
  • Detect, investigate, and prevent fraudulent transactions, account sharing, and other illegal activities, protecting the rights and property of BrokenCheats.

4. Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf;
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process;
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of BrokenCheats or others;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

5. Data Retention

We store the information we collect on you for as long as is necessary for the purpose(s) for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations. In cases of Terms of Service violations or cheating on our platform, data (such as HWID and IP) is retained indefinitely to enforce bans.

6. Security

BrokenCheats takes reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. We employ industry-standard encryption protocols for data transmission and strictly control access to our databases.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, such as the right to access, correct, delete, or restrict the processing of your data. To exercise these rights, please contact our support team through the official ticketing system.

8. Changes to this Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).